Standard entry to the zoo for individuals or families
Provides direct digital access to the main zoo grounds, allowing you to skip the physical ticket purchase line.
Compare rows ↓Buying guide
For a seamless visit to the world's oldest zoo, the standard digital admission is the most efficient way to bypass the often-lengthy ticket office queues at the Hietzing entrance. Families should prioritize the House of Music bundle for a full day of entertainment, while the Panoramabahn train is a vital add-on for navigating the zoo's steep, hilly sections between the main enclosures and the Gloriette.
Provides direct digital access to the main zoo grounds, allowing you to skip the physical ticket purchase line.
Compare rows ↓This ticket covers the Panoramabahn train, which is essential for reaching the hilltop enclosures and the Gloriette without a strenuous uphill hike.
Compare rows ↓Combines the zoo with the House of Music, offering a diverse itinerary that covers both nature and interactive culture at a bundled rate.
Compare rows ↓Ticket module
Open a ticket type first. Seller cards stay sorted by official benchmark first, then price.
Guided and hosted options
Fast partner checkout

Guided and hosted options

Fast partner checkout

Guided and hosted options

Fast partner checkout

Guided and hosted options

Fast partner checkout
GetYourGuide Tiqets
Decision matrix
Tiqets Standard Ticket (Tiqets Standard ticket)
Compare rows ↓02Official Site (Free entry for toddlers; no online ticket required)
Compare rows ↓03Any digital smartphone ticket (Direct turnstile access at Hietzing or Neptune Fountain)
Compare rows ↓04Panoramabahn Schönbrunn Express (Tiqets Skip-the-line / priority access)
Compare rows ↓05Vienna Family Fun Combo (Tiqets Combo or bundle)
Compare rows ↓06Schönbrunn Palace & Gardens Tour (GetYourGuide Skip-the-line / priority access)
Compare rows ↓Insider tips
FAQ
Mobile tickets are fully accepted at all three entrances (Hietzing, Neptunbrunnen, and Tirolergarten). You can scan the QR code directly from your smartphone at the automated turnstiles to bypass the ticket office queues.
Unlike the Schönbrunn Palace, the zoo typically issues day-valid tickets rather than strict hourly slots. You can enter at any time during opening hours on your selected date, though arriving before 10:00 AM is recommended to see the animals during their most active feeding periods.
Official tickets are generally non-refundable and date-specific. If you require flexibility, booking through partners like Tiqets or GetYourGuide often allows for 24-hour cancellation or easy rescheduling, which is useful if the Vienna weather forecast changes.
Children under 6 enter for free and do not require a pre-booked ticket. Visitors aged 6–18, students under 27, and disabled visitors qualify for reduced rates but must present a valid photo ID at the entrance; these can be purchased online or at the gate.
There is no airport-style security, but large suitcases, bicycles, scooters, and balloons are prohibited. Small lockers are available at the Hietzing entrance for a small fee, but they are limited and often full by midday on weekends.
The Hietzing gate (near the U4 station) is the busiest. If you already have a digital ticket, the Neptunbrunnen entrance (inside the Palace gardens) or the Tirolergarten entrance often have significantly shorter wait times for entry.
The Giant Panda house and the Rainforest House are the most popular indoor exhibits and can become crowded. Additionally, the Panoramabahn (the hop-on-hop-off zoo train) requires a separate ticket and often has long queues during peak afternoon hours.