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Buying guide
For a straightforward Heidi Horten Collection visit in July 2026, choose the entry-ticket option. Choose the hop-on hop-off bundle if you also want Vienna sightseeing, or the city pass if you plan to visit several Vienna museums; check the partner checkout for final inclusions.
It is the only supplied option focused solely on admission and has the lowest listed price.
Compare offers ↓It combines the collection with Vienna hop-on hop-off bus access.
Compare offers ↓The build-your-own museum pass is designed for a broader multi-attraction itinerary.
Compare offers ↓Tiqets
Quick picks
Heidi Horten Collection: Entry Ticket — Tiqets, 16 EUR
Compare offers ↓02Heidi Horten Collection: Entry Ticket — Tiqets
Compare offers ↓03Heidi Horten Collection + Hop on Hop off bus Vienna — Tiqets, 44.5 EUR
Compare offers ↓04Vienna Museum Pass: Build-Your-Own Combination Ticket — Tiqets, 51.5 EUR
Compare offers ↓05Vienna Museum Pass: Build-Your-Own Combination Ticket — Tiqets, subject to the pass inclusions
Compare offers ↓06Heidi Horten Collection + Hop on Hop off bus Vienna — Tiqets
Compare offers ↓Insider tips
Word-map: Hanuschgasse 3 → Heidi Horten Collection entrance; Hanuschgasse 3 side entrance → step-free access, with staff assistance to the lift. The selected time slot is only an indication of arrival time, and tickets are valid all day, but visitors must leave bags, backpacks, coats and jackets at the cloakroom or in a locker. Allow time for this admission step; a timed ticket should not be treated as a bypass of security or entrance procedures.
The supplied rows show €16 for the Heidi Horten Collection entry ticket, €44.50 for the guided-tour and hop-on hop-off combination, and €51.50 for the Vienna Museum Pass. All listed options are sold by Tiqets, so there is no separate official benchmark in the supplied data; check the final checkout total and inclusions before paying.
For July 2026 visits, children and young people under 19 have free admission. Seniors over 65, students under 27, and visitors undertaking compulsory military or civilian service receive reduced admission with valid ID; visitors with a Disability Card and one assistant enter free. The museum states that online time slots are only an indication of admission time and tickets are valid all day, but it does not state that children or other free visitors must reserve a separate timed ticket. Eligible members and other listed free-admission groups can obtain their free ticket at the Box Office by presenting the required membership card and/or photo ID.
Arrive early enough for security checks, ticket scanning and wayfinding.
FAQ
Online tickets are sent by email and can be shown on your phone. The museum says a displayed time slot is generally an indication of admission time and tickets are valid all day, but restricted events or periods may still require admission within the booked slot.
Cancellation rules depend on the ticket type and seller. The museum’s terms state that date- or time-specific admission tickets generally have no statutory withdrawal right, and entry fees are not refundable after admission; check the seller’s conditions before paying.
The museum sells online and at its ticket office, while partner products may bundle admission with other services or add different conditions. Compare the final checkout total, inclusions, voucher instructions and cancellation terms rather than assuming one channel is always better.
Backpacks, travel bags, sports bags, large handbags, coats, jackets and umbrellas are not allowed in the exhibition halls. Free lockers or the cloakroom are available, but the museum cannot store suitcases; waiting at the entrance may occur, so allow time for bag drop and admission checks.
Late arrival can be a problem, especially near closing or for a guided event. The museum’s terms warn that latecomers may not receive replacement admission; visitors arriving no later than 90 minutes before closing are guaranteed admission or a refund in the stated circumstances.
Children and young people under 19 are free, while reductions apply to eligible groups such as students under 27 and seniors over 65. Bring the required official photo ID or eligibility card; many free-ticket categories are issued at the museum box office, and event tickets may still be required for guided programmes.
The main friction is admission capacity rather than a guaranteed long queue: the museum warns that entrance waiting times can occur and limits visitor numbers in the museum, individual rooms and lifts. A timed or bundled ticket does not necessarily bypass entrance checks, cloakroom procedures or security-related waiting.