Entry ticketLowest price
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Price€16Available
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Entry ticketLowest price
Vienna: Heidi Horten Collection Museum Entry Ticket
Check final refund and time-slot terms at checkout.
GetYourGuideGetYourGuide
Limited slots Refund terms at checkout
Price€16Limited
Buying guide
Not sure which ticket to choose?
For a straightforward Heidi Horten Collection visit in August 2026, choose the entry-ticket option. Choose the hop-on hop-off bundle if you also want Vienna sightseeing, or the city pass if you plan to visit several Vienna museums; check the partner checkout for final inclusions.
Lowest-cost museum visit
It is the only supplied option focused solely on admission and has the lowest listed price.
Compare offers ↓You want museum admission plus city sightseeing
It combines the collection with Vienna hop-on hop-off bus access.
Compare offers ↓You are visiting multiple Vienna museums
The build-your-own museum pass is designed for a broader multi-attraction itinerary.
Compare offers ↓Best forCompare seller terms for this ticket type.
Price range€16
Coverage2 offers · 0 live · 2 benchmark
UpdatedAug 20, 03:02 AM UTC
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Official GetYourGuide
Quick picks
Choose by your situation
01
Lowest-cost straightforward visit
Heidi Horten Collection: Entry Ticket — Tiqets, 16 EUR
Compare offers ↓02You want the shortest, simplest museum visit
Heidi Horten Collection: Entry Ticket — Tiqets
Compare offers ↓03You want extra Vienna sightseeing with your museum visit
Heidi Horten Collection + Hop on Hop off bus Vienna — Tiqets, 44.5 EUR
Compare offers ↓04You plan to visit several Vienna museums
Vienna Museum Pass: Build-Your-Own Combination Ticket — Tiqets, 51.5 EUR
Compare offers ↓05The standalone entry option is unavailable when booking
Vienna Museum Pass: Build-Your-Own Combination Ticket — Tiqets, subject to the pass inclusions
Compare offers ↓06You want museum admission bundled with city sightseeing
Heidi Horten Collection + Hop on Hop off bus Vienna — Tiqets
Compare offers ↓Insider tips
Good to know before your visit
Entrance
Word-map: Hanuschgasse 3 → Heidi Horten Collection entrance; Hanuschgasse 3 side entrance → step-free access, with staff assistance to the lift. The selected time slot is only an indication of arrival time, and tickets are valid all day, but visitors must leave bags, backpacks, coats and jackets at the cloakroom or in a locker. Allow time for this admission step; a timed ticket should not be treated as a bypass of security or entrance procedures.
Price
The supplied rows show €16 for the Heidi Horten Collection entry ticket, €44.50 for the guided-tour and hop-on hop-off combination, and €51.50 for the Vienna Museum Pass. All listed options are sold by Tiqets, so there is no separate official benchmark in the supplied data; check the final checkout total and inclusions before paying.
Discounts
For August 2026 visits, children and young people under 19 have free admission. Seniors over 65, students under 27, and visitors undertaking compulsory military or civilian service receive reduced admission with valid ID; visitors with a Disability Card and one assistant enter free. The museum states that online time slots are only an indication of admission time and tickets are valid all day, but it does not state that children or other free visitors must reserve a separate timed ticket. Eligible members and other listed free-admission groups can obtain their free ticket at the Box Office by presenting the required membership card and/or photo ID.
Timing
Arrive early enough for security checks, ticket scanning and wayfinding.
FAQ
Frequently asked questions
Can I use a mobile ticket, and do I need to arrive at the exact time slot?
Online tickets are sent by email and can be shown on your phone. The museum says a displayed time slot is generally an indication of admission time and tickets are valid all day, but restricted events or periods may still require admission within the booked slot.
Can I cancel my ticket or get a refund?
Cancellation rules depend on the ticket type and seller. The museum’s terms state that date- or time-specific admission tickets generally have no statutory withdrawal right, and entry fees are not refundable after admission; check the seller’s conditions before paying.
Is buying from the museum better than buying through a partner?
The museum sells online and at its ticket office, while partner products may bundle admission with other services or add different conditions. Compare the final checkout total, inclusions, voucher instructions and cancellation terms rather than assuming one channel is always better.
Do bags go through security, and can I take a backpack inside?
Backpacks, travel bags, sports bags, large handbags, coats, jackets and umbrellas are not allowed in the exhibition halls. Free lockers or the cloakroom are available, but the museum cannot store suitcases; waiting at the entrance may occur, so allow time for bag drop and admission checks.
What happens if I arrive late?
Late arrival can be a problem, especially near closing or for a guided event. The museum’s terms warn that latecomers may not receive replacement admission; visitors arriving no later than 90 minutes before closing are guaranteed admission or a refund in the stated circumstances.
How do free or reduced-admission visitors get in?
Children and young people under 19 are free, while reductions apply to eligible groups such as students under 27 and seniors over 65. Bring the required official photo ID or eligibility card; many free-ticket categories are issued at the museum box office, and event tickets may still be required for guided programmes.
What is the main bottleneck inside the museum?
The main friction is admission capacity rather than a guaranteed long queue: the museum warns that entrance waiting times can occur and limits visitor numbers in the museum, individual rooms and lifts. A timed or bundled ticket does not necessarily bypass entrance checks, cloakroom procedures or security-related waiting.
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